Government Shutdown: Which VA Services Will Be Affected?

There is remaining doubt and uncertainty on whether or not a government shutdown will take place. While negotiations are ongoing, it is important to expect a shutdown to occur. If you are a veteran and utilize the services of the Department of Veterans Affairs, make sure that you know how a shutdown might affect you.

Below is a list of the services that could be affected, as well as services that will likely remain.

VA services that will be affected by a shutdown:

1. VBA Education Call Center suspended1-888-442-4551

2. Inspector General Hotline suspended 1-800-488-8244

3. Consumer Affairs (; VA’s home page “Contact Us” function and 202-461-7402 will be suspended)

4. Congressional Liaison Veterans queries suspended

5. Human Resources (for Veteran job applicants) suspended

In addition, these services will likely be affected:

  • VBA Regional Offices public contact services will not be available
  • No decisions on claims appeals or motions will be issued by the Board of Veterans Appeals
  • Recruiting and hiring of Veteran job applicants will cease

• VetSuccess on Campus suspended

• Vocational Rehabilitation and Education Counseling will be limited


Services that will not be affected:

All VA medical facilities and clinics will remain fully operational, including:

1. Inpatient Care

2. Outpatient Care

3. Prescriptions

4. Surgeries

5. Dental Treatment

6. Extended Care

7. Mental Health Care

8. Nursing Home Care

9. Special Health Care Services for Women Veterans

10. Vet Centers

These services will not be affected either:

• Military Sexual Trauma Counseling

• Readjustment Counseling Services (Vet Centers)

• Veterans Crisis Line

• Education Benefit Claims Processing and Payments

Claims processing and payments in the compensation, pension, education, and vocational rehabilitation programs are anticipated to continue through late October. However, in the event of a prolonged shutdown, claims processing and payments in these programs would be suspended when available funding is exhausted

DVNF will keep you posted on the progress of the budget negotiations.

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